Refund & Cancellation Policy

MARKITOME · CAMPAIGN INFORMATION

Effective date: 21 October 2026

This policy applies to the personal website and optional branding services sold by MARKITOME PRIVATE LIMITED on this campaign website.

Refunds after payment

Payments are non-refundable after payment, except where a refund is required by applicable law. This applies to the initial website payment, annual website renewal payments and the separate one-time branding payment. A change of mind, unused service or cancellation of a future renewal does not by itself refund an amount already paid. This policy does not remove any mandatory consumer rights or remedies.

Cancel future annual renewals

You may cancel future website renewals at any time before the next scheduled charge. Use the cancellation control on your website order receipt, or email info@markitome.com with the subject “Cancel website renewal”, your order reference and the email address used to order. Do not send card details, passwords or OTPs.

Cancellation is confirmed when Razorpay records the cancellation request; retain that confirmation. Sending an email alone does not establish that the mandate has already been cancelled. If a renewal is approaching and confirmation has not arrived, call +91 63019 36852 for assistance. Cancellation stops future renewal billing and does not refund the current paid period. Continued domain, hosting and website services beyond the paid period require a renewal or separately agreed arrangement.

Optional branding

Branding is optional, charged once and has no recurring mandate. Before paying for branding, you may choose not to proceed with that separate purchase. Once its payment has been made, the no-refund policy above applies. A failed or unpaid branding order does not cancel the website order.

Duplicate, incorrect or unconfirmed payments

If you believe a payment is duplicated or incorrect, or money was debited without a confirmed order, contact us with your order ID, Razorpay payment reference, amount and date. We will reconcile the transaction before asking you to retry. A pending or authorised payment is not treated as a completed service payment until capture is verified.

Refunds required by law or confirmed payment corrections

Where a refund is due, it is processed through the payment provider to the original payment method where supported. We will confirm the amount, refund reference and available processing estimate when the refund is arranged. The time for the credit to appear depends on the payment method, provider and issuing bank. Do not share an OTP, PIN or full card number to request a refund.

Digital services and returns

These packages are digitally delivered services. There are no physical goods to return and no return-shipping process. Service scope and revision requests are handled under the Terms & Conditions and Shipping & Digital Delivery Policy.

Contact for cancellation or payment support

MARKITOME PRIVATE LIMITED
167 Vayupuri, 2nd Cross Roads, Secunderabad, Telangana 500094, India
Email: info@markitome.com
Phone: +91 63019 36852